Last updated: July 2026
This Privacy Policy explains how Let’s Go Tickets collects, uses, and protects your personal data when you use our event-ticketing and QR-entry platform, in accordance with the EU General Data Protection Regulation (GDPR) and applicable national law.
Let’s Go Tickets is the data controller for personal data processed in connection with your account and use of the platform. For data relating to a specific event, the organizer of that event may act as an independent or joint controller. You can reach our Data Protection contact at info@inveroi.com.
We collect: account data (name, email, password hash, preferences); order data (events, tickets, purchase history); payment metadata (transaction identifiers, amounts, and card brand/last digits — full card numbers are handled solely by our payment processor); QR / entry data(ticket codes, scan timestamps, and check-in status at venues); and usage data(device, browser, IP address, and interaction logs used for security and analytics).
We rely on the following GDPR legal bases: performance of a contract (to deliver tickets and manage entry), legitimate interests (to secure and improve the Service and prevent fraud), legal obligations (accounting and tax records), and consent (for non-essential cookies and optional marketing, which you may withdraw at any time).
We use personal data to create and manage your account, process purchases and issue QR tickets, validate entry at venues, provide customer support, send service-related communications, detect and prevent fraud or abuse, comply with legal obligations, and improve the reliability and performance of the platform.
We share data only as necessary: with our payment processor (Stripe) to take payments and issue refunds; with the organizer of an event you purchase from, so they can manage admission and their attendee list; and with our email provider to deliver transactional messages. These providers act as processors under contractual data-protection commitments. We do not sell your personal data.
We retain personal data only for as long as needed for the purposes described above, including to satisfy legal, accounting, and tax requirements. Order and invoice records are typically retained for the statutory period; account data is retained until you delete your account, after which residual copies are removed from active systems within a reasonable period.
Subject to applicable law, you have the right to access your data, rectify inaccurate data, request erasure, obtain a portable copy (portability), restrict or object to certain processing, and withdraw consent. You can export or delete most of your data yourself from Account → Settings. You also have the right to lodge a complaint with your national data-protection supervisory authority.
Where personal data is transferred outside the European Economic Area — for example to a processor operating globally — we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision to ensure your data remains protected.
For any privacy request or to contact our Data Protection Officer, email info@inveroi.com. We will respond within the timeframes required by the GDPR.